Thank you for giving Wondershare enough trust to investigate your issue further.
Download mobiletrans whatsapp transfer update#
As you've already contacted us, would you please update your order number or ticket number here? Our senior support team will investigate it further. Knowing you were encountering a problem, we desperately hope to fix it promptly in a targeted manner, and this is the reason our support invited you to provide more details (like a screenshot showing the problem and log files, build a remote access, etc.), which might need some time for troubleshooting. For your case, please allow us to explain it in more detail and see how we could assist you further.
Wondershare values each customer's benefit, and we'll do our best to help you out. I understand your feeling, and it would be very depressing when you are unable to transfer WhatsApp files from iOS to Android as you expected. Reply from Wondershare MobileTrans Updated May 22, 2023 It is our ultimate pursuit that users can use our software happily! So, I hope you will consider giving us a chance to investigate your issue and fix it, thanks again! Could you please send us your contact email or order number after receiving an invitation from Trustpilot? Our support will handle your case with the 1st priority and do the needful assistance. We desperately hope to investigate the installation issue further and then provide professional instructions or suggestions however, the current information is too limited. Wondershare values each customer's benefit and we are always doing our best to provide both LiveChat, Phone, and email support, you may reach us more flexibly from the link below. We understand that it is very important for users to get help timely when he/she has trouble using the product.
Firstly, I'd like to present our deepest apologies for the inconvenience that happened on your end. Reply from Wondershare MobileTrans Jun 5, 2023
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